Open Box products are usually products with minor superficial damage to the outer packaging only. These products are all in perfect working condition and have been fully tested before being listed in this category. Very occassionally a product may have minor cosmetic damage, this will made clear in the item's description.

Open box products are normally customer returns for unwanted items that have never been used. These are simply products that were ordered in error by the customer or items that were no longer required. Open box products will always come with all product parts, accessories and instructions, unless specifically noted in the product description.